We guarantee EagleTac flashlights to be free from defects in workmanship and materials for the Lifetime of the original owner. We will repair or replace our products if it is determined by us to be defective. Electronics, chargers and rechargeable batteries are covered for a period of one year with proof of purchase. Normal wear and tear including batteries is not covered, nor is damage resulting from abuse, neglect, battery leakage, use of other than EagleTac batteries or accessories, or altering this product from its original state.

In the case that you are not satisfied, returns are allowed within 30 days of receipt as long as the product is still in new and unused condition. Return shipping costs are the responsibility of the buyer. Please contact us first before returning a product for exchange/refund/or warranty repair.


  • Postage for all product returns is the responsibility of the buyer.
  • Any attempt to disassemble your flashlight will void your warranty - please check with us first.
  • When contacting us please have your order number and a detailed description of the problem.
  • Our customer service representatives may step you through a few procedures to see if the problem can be resolved without sending in the light. Once a return is authorized, please write your RMA number on the outside of the package.

Return address:

Attn: RMA (# Your RMA number here )
331 Valley Mall Pkwy
Suite 630
E. Wenatchee, WA 98802